Professional Facilities Management

On-Site Maintenance for Multi-Store Retail

Replace unpredictable contractor costs with fixed-price, SLA-driven maintenance. Dedicated on-site technicians for your retail operations across South Africa.

100%
Cost Predictable
24/7
On-Site Support
1
Service Partner
Heat Pump Install Service. Worker Hand with Tools Installing Heat Pump System or Conditioner.
SLA Guaranteed

Fixed costs with measurable service standards

About Publicon

Who We Are

Publicon Facilities Group (Pty) Ltd supports multi-store retail operations across South Africa by eliminating unpredictable contractor spend and providing controlled, accountable maintenance services.

Multi-Store Support

Designed specifically for retail chains requiring consistent maintenance standards across multiple locations.

Predictable Costs

Replace fragmented contractor call-outs with a fixed monthly fee that simplifies budgeting and procurement.

Accountability

Single point of contact with clear service level agreements and comprehensive reporting.

Man is repairing a heating boiler, a screwdriver and a spanner in his hands, copy space.
Our Services

Comprehensive On-Site Solutions

We provide end-to-end maintenance services tailored for retail environments, ensuring your facilities operate smoothly and efficiently.

Dedicated On-Site Technicians

Permanent presence at your locations for immediate response to maintenance needs

Day-to-Day Retail Maintenance

Minor repairs and routine upkeep handled efficiently to keep operations running

Preventative Maintenance Programs

Scheduled maintenance to prevent costly breakdowns and extend equipment life

SLA-Driven Service Delivery

Clear service standards with measurable performance metrics and accountability

Supervisor Oversight & Reporting

Regular performance reports and quality control from dedicated supervisors

How We Work

Simple, Transparent Operating Model

Our service model is designed for simplicity, transparency, and cost control.

One Technician Per Site

Dedicated presence ensuring continuity and familiarity with your facility

Defined Scope of Work

Clear parameters established upfront to eliminate scope creep and disputes

Fixed Monthly Fee

Predictable costs that simplify financial planning and budget management

Capex Quoted Separately

Larger capital works provided as separate quotations with full transparency

Simple and Transparent: Our operating model removes the complexity of managing multiple contractors, eliminates surprise costs, and provides a single point of accountability for all your day-to-day maintenance needs.

Our Advantage

Why Choose Publicon

A maintenance partner that delivers cost control, efficiency, and accountability.

Fixed Monthly Cost

Eliminate budget overruns and unpredictable maintenance expenses with a single, transparent monthly fee.

No Call-Out Fees

No travel charges or surprise fees. Your technician is already on-site and available when you need them.

Faster Response Times

On-site technicians respond immediately to issues, minimizing downtime and operational disruption.

Material Control

Better inventory management and reduced material waste through consistent oversight and planning.

Single Service Partner

One accountable partner instead of managing multiple contractors across your retail network.

Comprehensive Reporting

Regular performance reports and data-driven insights to support operational decision-making.

Get In Touch

Let's Discuss Your Needs

Ready to simplify your retail facilities maintenance? Contact Publicon Facilities Group today.

Publicon Facilities Group (Pty) Ltd

Location

South Africa

Registration

Registered Company

Ready to Get Started?

Contact us today to discuss your facilities maintenance requirements and receive a tailored proposal for your retail operations.

Send Email Now

We typically respond within 24 hours